Cluster 4 Quiz: Supervise Work Teams

How does the goal of the organization flow to the individual worker?

• Organization

  Individual

  Department

• Department

  Individual

  Organization

• Organization

  Department

  Individual

• Individual

  Organization

  Department

A method used to manage work load is

Identify a strategy to motivate staff.

• Inclusivity

• Exclusivity

• Lack of Empathy

• Fair treatment

Work Unit plan objectives are consistent with organizational goals.

• TRUE

• FALSE

The benefits of a roster are

• Manage employee work hours

• Have adequate staff

• Under-utilize resources

• Ascertain training needs

Factors to consider when drafting a roster.

• Budget constraints

• Employees request & preferences

• Special Events & Projects

• Time of day

Workplace policies and procedures include:

On-the-Job-Training; Maintain staffing requirements and Maintaining proper staff records

• TRUE

• FALSE

Understanding the specific requirements of each position within an organization.

• Work Load

• Time Card

• Job Analysis

• Job Description

Factors that can affect staffing levels.

• Wages of employees

• Peak period

• Special Events

• Absenteeism

Quality can only be observed in products which can be touched and used.

• TRUE

• FALSE