Vocabulary Quiz: Telephone Phrases

Oliver, Henry, and Samuel are role-playing a phone call scenario in their drama class. What phrase should Oliver use to answer the phone call?

• Goodbye

• Hello

• Thank you

• How are you?

Tags

CCSS.L.1.6

CCSS.L.3.6

Emma is at a party and she sees Benjamin. She wants to ask the host, Noah, to speak to Benjamin on the phone. What phrase should she use?

• Can I have a conversation with Benjamin?

• May I speak to Benjamin?

• Can I talk to Benjamin?

• Can I have a word with Benjamin?

Tags

CCSS.L.1.6

CCSS.L.3.6

Isla is trying to call Luna, but she is not able to reach her. What phrase is used to say that Luna is not available to talk on the phone?

• Not available

• On vacation

• In a meeting

• Out of town

Tags

CCSS.RI.3.10

CCSS.RI.4.10

CCSS.RI.5.10

CCSS.RI.6.4

CCSS.RI.7.4

Abigail is working as a customer service representative. A customer calls her with a query. What phrase should Abigail use to ask the customer to wait for a moment while she fetches the information?

• Please stay on the line.

• Please be patient.

• Please hold on.

• Please wait.

Tags

CCSS.RI.3.10

CCSS.RI.4.10

CCSS.RI.5.10

CCSS.RI.6.4

CCSS.RI.7.4

Nora, Ava, and Sophia are setting up an automated answering machine for their new business. What phrase should they use to ask the caller to leave a message?

• Please leave a message.

• Please record your message.

• Please leave a voicemail.

• Please speak after the tone.

Tags

CCSS.RI.3.10

CCSS.RI.4.10

CCSS.RI.5.10

CCSS.RI.6.4

CCSS.RI.7.4

Daniel is on a call with Ava and he needs to hang up because he has another call coming in. What phrase should he use to tell Ava that he will call her back later?

• I'll call you back.

• I'll call you tomorrow.

• I'll never call you.

• I'll call you in a minute.

Tags

CCSS.L.1.6

CCSS.L.3.6

Olivia dialed a number to call Aiden, but she realized she didn't reach Aiden's phone. What phrase is used to describe this situation?

• Incorrect number

• Erroneous number

• Wrong number

• Mistaken number

Tags

CCSS.RI.3.10

CCSS.RI.4.10

CCSS.RI.5.10

CCSS.RI.6.4

CCSS.RI.7.4

Luna, Ava, and Avery are in a noisy cafeteria. Luna is trying to tell Ava something important, but Ava can't hear her well. What should Ava say to Luna to ask her to speak louder?

• Can you repeat that, Luna?

• Luna, can you speak louder?

• Luna, can you talk louder?

• Luna, could you please speak up?

Tags

CCSS.L.1.6

CCSS.L.3.6

During a phone call, Daniel couldn't understand what Mason was saying. What phrase would Daniel use to express that he can't hear Mason clearly?

• Daniel would say, 'I can't see you, Mason.'

• Daniel would say, 'I can't taste you, Mason.'

• Daniel would say, 'I can't hear you, Mason.'

• Daniel would say, 'I can't smell you, Mason.'

Tags

CCSS.L.1.6

CCSS.L.3.6

CCSS.RL.1.4

Ava is working as a receptionist at a company. William calls the company asking to speak with Noah, who is currently in a meeting. What should Ava say to William to indicate that she will transfer the call to Noah?

• Let me transfer you.

• I'll take a message.

• I'll put you on hold.

• I'll call you back later.

Tags

CCSS.RI.3.10

CCSS.RI.4.10

CCSS.RI.5.10

CCSS.RI.6.4

CCSS.RI.7.4