Planning Session 2
Authored by WFM eLearning
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Professional Development
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5 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How many weeks of history should be ideal when calculating AHT for a volatile program?
4 weeks
8 weeks
12 weeks
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the formula for Fill Rate?
Actual No started the class / Planned No to start the class
Actual No ended the class / Planned No to start the class
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the formula for Throughput?
Actual No. started training / Actual No. started
Actual No. finished training / Actual No. started
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Coaching is office Shrinkage or Out of office Shrinkage?
Out of Office Shrinkage
In Office Shrinkage
5.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Headcount reconciliation helps us to achieve the following. (Choose any one)
Collect current weeks HC from HRIS/Employee Database
Account for upcoming classes
Account for Service levels
Account for upcoming attrition/promotions/movements
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