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EPIC Quiz

Authored by OISHEE MITRA

Used 2+ times

EPIC Quiz
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8 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the full form of EPIC?

Employee Portal Information Center

Employee Personal Information Center

Employee Portal Intuitive Center

Employee Personal Identification Center

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In how many phase do we plan to improvise our HR System?

3

2

5

4

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

EPIC Offers Solutions To Which Functions?

HR Only

IT Only

HR & IT

HR, IT & Finance

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What all features does the new EPIC Portal includes?

Virtual Agent ChatBot

Manager HUB

Service Catalogue For Specialized Requests

All of these

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What happens when the Virtual Agent does not have an answer to the question raised by a requester?

The Chat Ends Immediately

The virtual agent creates a ticket for the requester

The virtual agent routes the chat to a person for better solution

The requester is asked to look for answer by reading knowledge articles

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Currently what features does Manager Hub offers?

Team Attendance Overview

Team Payroll Overview

Onboarding & Offboarding Solutions

All of these

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Post SNOW Phase 2 launch, what do we call Accenture Tier 1 & 2 teams?

HR Service Desk

My HR Team

Accenture Team

EPIC Team

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