Monthly Compliance Quiz - November 2023

Can you share your colleagues' contact number to caller that claimed is client/ candidate so they can contact our members directly?
(YES/ NO)

(a)  

If the situation allowed and possible, what kind of information you can ask from the suspicious caller?

• Callers' name

• Callers' contact details

• Purpose of the call

• All of the above

If you are unsure the situation of the suspicious call, who shall you reported to EXCEPT?

• Branch Manager

• HR Team

• Compliance Officer

• Team Lead

What information shall be hidden in a blind resume?

• Working experience

• Candidates' latest company name

• Education level

• Evaluation of CA to candidate

Below options are the MUST requirements to send a blind resume to client EXCEPT _______

• PDPA

• Candidates' consent

• Service Agreement

• All of the above

After getting the PDPA and consent of candidate to proceed with blind resume, what CA should do?

• Screenshot candidate agreed evidence and upload to PORTERS

• Put the candidate status as closed

• Not doing any multi reco to other companies as in already send the profile in blind resume

• Directly proceed with sending blind resume to RA without getting any evidence

Can we use company information or use company database for employee's own use?
(YES/ NO)

(a)  

Answer explanation

Company information is obtained by using company resources. Hence, all employees only can use the information for business matters. This is involved breach of information and business ethical matters.

What shall employee need to do after tender resignation/ last day?

• Signed on Resignation Acceptance Letter prepared by HR Team

• Doing a proper handover to their team with professionalism

• Handover company assets such as company laptop, company phone to HR

• All of the above

BONUS QUESTION:

What is our daily target for set CCM number?

• 10 sets CCM

• 11 sets CCM

• 12 sets CCM

• 13 sets CCM

BONUS QUESTIONS:

What is our CCM Actuals target in November 2023?

• 192 CCM Actuals

• 193 CCM Actuals

• 194 CCM Actuals

• 195 CCM Actuals