Performance Management Quiz

Which approach emphasizes how employees do the job and does not consider employees’ traits or the outcomes resulting from their behaviors?

• Behavior Approach

• Results Approach

• MBO

• Critical Incidents

Which approach emphasizes only the outcomes produced by employees?

• Critical Incidents

• MBO

• Results Approach

• Behavior Approach

What is the purpose of Management by Objectives (MBO)?

• To align objectives throughout an organization and boost employee participation and commitment

• To measure the outcomes produced by employees

• To identify competencies and indicators

• To evaluate how employees do the job

What are accountabilities in the context of performance management?

• Broad areas of a job for which an employee is responsible for producing results

• Specific performance goals

• Statements of important and measurable outcomes

• Yardsticks used to evaluate how well employees have achieved objectives

What are objectives in the context of performance management?

• Specific performance goals

• Yardsticks used to evaluate how well employees have achieved objectives

• Broad areas of a job for which an employee is responsible for producing results

• Statements of important and measurable outcomes

The prioritization approach of choosing objectives based on ......................................................

• R

• Criticality

• Frequency Criticality

• Frequency

What are performance standards used to evaluate?

• How much, how many, how often, and at what cost?

• How well the objective is achieved

• All of the above

• Due dates, schedule, cycle times, and how quickly?

What are the three determinants of performance?

• Declarative Knowledge, Procedural Knowledge, Motivation

• Knowledge, Skills, Abilities

• Task Performance, Contextual Performance, Motivation

• Quality, Quantity, Time

What is the purpose of identifying competencies in the context of measuring behaviors?

• To measure the extent to which competencies are present or not

• To evaluate specific competencies or overall performance

• To identify outcomes

• To compare employees with one another

.................................................. is defined as the extent to which employees are similarly connected to or have a consistent line of sight to the vision and direction of the organization and its customers, often encapsulated within its current strategy.

• Planning cycle

• Performance Planning

• Performance alignment

• Performance Management