MIXED

The following are the possible HR intervention if you have personnel surplus, except:

• Stop recruiting

• Offer early retirements

• Increase overtime

• Retrenchment

Michelle Simmons recently applied for a position with Pfizer Pharmaceuticals. Which personality trait most likely has the strongest correlation to Michelle’s success as a pharmaceutical sales representative?

• Extroversion

• Agreeableness

• Conscientiousness

• Openness to experience

Travel agents at Apollo Travel Services follow a computer program that displays question prompts and dialogue boxes with travel policies as the agent enters information about the consumer’s travel plans. This is an example of a (n) ________.

• Learning management system

• Intelligent tutoring systems

• Computer simulations

• Training modules

United Airlines utilizes a checklist of things that pilots should do prior to take off and landing. This checklist is an example of a (n) ________.

• Job aid

• Skill sheet

• Work function analysis

• Electronic support system

Which one of the following terms refers to a teaching method that uses special collaboration software to enable multiple remote leaners to participate in live audio and visual discussions via PC or laptop?

• Computer simulation

• Virtual classroom

• Intelligent tutoring system

• Learning portal

Ceasing the hiring of new employees is a straightforward way to control the growth of the workforce and prevent further surplus

• Stop Recruiting

• Offer Early Retirements

• Retrenchment or Layoffs

• Natural Attrition