Which of the following is NOT the definition of management?

• the art of getting things done through people

• the process of consolidating and managing resources effectively and efficiently to achieve the organization's goal.

• the process by which the company creates value for customers and builds strong customer relationships to capture value from customers in return.

• the process of planning, organizing, leading, and controlling an organization's financial, physical, human, and information resources to achieve the organizational goal.

All of the following are included in the function of management, except.....

• leading

• planning

• marketing

• organizing

Top-level management must set the strategies of planning by ....

• focusing on human resources and activities

• forecasting the economic growth of the country

• ensuring the organization's mission and vision are achieved

• determining the external environment factors of the organization

At Kolej professional MARA, the Head of the Department who is responsible for directing the day-to-day activities of the departmental members is known as a(n)...

• operative

• top manager

• middle manager

• first-line manager

Which of the following positions does the operational planning?

• payroll clerk

• account manager

• operation manager

• human resource manager

A manager's ability to use tools, procedures, and technique of a specialized field is known as .... skils.

• technical

• conceptual

• decision making

• time management

Which of the following describes the decision making skill?

• skills that are needed to perform specialized tassks.

• skill in defining a problem and selecting the best courses of action.

• ability to communicate, motivate, and lead, which a manager needs throughout his work.

• the ability to think in abstract terms, diagnose and analyze different situations, and see beyond the present situation.

Which of the following statement is true?

• marketing refers only to the sales function within a firm

• marketing managers are only involved in distribution decision

• marketing is an activity that focuses on the needs of the organization with the aim of maximizing profits from the firm

• marketing is an activity and process of creating, communicating, delivering and exchanging offerings that have value for customers

Marketing mix consists of the following except ...

• price

• product

• purchasing

• distribution

The way in which a product is delivered to meet a customer's feed refers to ...

• selling and advertising

• place or distribution activities

• advertising and promotional activities

• new product concepts and improvement