Business English Session 1

What is a common formal greeting used in the business world?

• Hey!

• Hi there!

• Good morning!

• What's up?

When is it appropriate to use the phrase 'Nice to meet you' in a business context?

• Only when meeting clients.

• After you have known someone for a while.

• When meeting someone for the first time professionally.

• During casual team meetings.

In a professional email, which greeting is suitable for addressing someone whose name you don't know?

• Hi!

• Dear Sir/Madam

• Hey there!

• To whom it may concern

What's an appropriate response to the greeting, 'How do you do?' in a business setting?

• Fine, thanks.

• I'm good, and you?

• What's up?

• Howdy!

When addressing a colleague whose marital status you're unsure of, what title is generally considered respectful?

• Mr.

• Mrs.

• Ms.

• Miss

What should you do when handed a business card during a meeting?

• Put it in your pocket without looking.

• Examine it briefly and then put it away.

• Thank them and take a moment to look at the card.

• Ask, 'What am I supposed to do with this?'

If you accidentally bump into a superior in the hallway, what's the appropriate response?

• Ignore it and keep walking.

• Apologize and continue on your way.

• Say, 'Watch where you're going!'

• Pretend it didn't happen.

When is it appropriate to use formal titles like 'Mr.' or 'Ms.' in professional communication?

• Only in written correspondence.

• In both written and verbal communication.

• Never, as it sounds too old-fashioned.

• Only when addressing superiors.

How would you politely end a business phone call?

• Just hang up.

• 'Catch you later!'

• 'Thank you for your time. Goodbye.'

• 'Later, dude!'

What's an appropriate closing remark for an email to a client?

• 'See ya!'

• 'Best regards.'

• 'Thanks a bunch!'

• 'Bye for now!'