EPC1 Synthèse Chap 2 La prise de commande client
Authored by Mohamed Masaoudi
Business
9th Grade
Used 3+ times
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Les magasins proposent de moins en moins de vente sur internet.
Vrai
Faux
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Le service Click & collect est un service qui permet d'acheter sur Internet et de se faire livrer en point relais.
Vrai
Faux
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
La livraison à domicile chez Alinéa est un service payant.
Vrai
Faux
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Chez Alinéa, les frais de livraison sont identiques pour tous les colis, quel que soit le montant de la commande.
Vrai
Faux
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Alinéa vend aux particuliers et aux professionnels.
Vrai
Faux
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Les jours ouvrés signifient le dimanche et les jours fériés.
Vrai
Faux
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Le droit de rétractation signifie que le client peut changer d'avis.
Vrai
Faux
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