Payex: New Merchant Dashboard

Payex: New Merchant Dashboard

1st Grade

10 Qs

quiz-placeholder

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Payex: New Merchant Dashboard

Payex: New Merchant Dashboard

Assessment

Quiz

Professional Development

1st Grade

Practice Problem

Easy

Created by

CS Xendit

Used 1+ times

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10 questions

Show all answers

1.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

Which of the following are types of Installment?

Existing (Cards and Grab)
Credit Card Installment
Subscription

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is Credit Card Installment?

Payment method that allow the end customer to split payment, provided via Payment Link
Enables merchants to collect payment directly from their customer’s bank account balance by linking their bank account or cards access.

3.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

The following are the available channels for Existing Installment:

FPX
Riipay
Installment Paylayer by Grab
Postpaid Paylayer by Grab

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Where should merchant create credit card installment?

Payex Portal
EZBeli Portal
Payex Terminal
Xendit Dashboard

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Merchant only wants to show 6 and 12 months tenure option for cards installment and remove other options. After probing to get relevant information, what should we do next?

Escalate to Payex Ops
Escalate to MO
Suggest merchant to edit through Payex Portal
This option is not available

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the possible reason of "invalid_request" error when creating Payex payment link?

Merchant's connection issue
Bugs in Payex system
No active payment method
Wrong amount entered

7.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

Merchant informed they received "invalid_request" error when creating Payex Payment Link. After checking on Payex Terminal, there is no payment method activated. What can we do next?

Inform merchant that no payment method is activated, and give them our docs if they want to create installment payment link
Ask if they want to activate other payment methods
If they want to activate other payment method, escalate to MO
Escalate to Payex Ops since we have no visibility

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