Conflict Resolution Quiz

What is the basis of conflict resolution?

• Cooperation

• Competition

• Avoidance

• Aggression

What are some formal solutions for resolving conflicts?

• Blaming the other party

• Ignoring the conflict

• Negotiation

• Escalating the conflict

Which of the following is a style of conflict resolution according to Sternberg and Soriano (1984)?

• Taking physical action

• Avoiding the conflict

• Ignoring the other party

• Accepting the situation

What did the study by Sternberg and Soriano (1984) conclude about the style of conflict resolution?

• It is consistent across different conflicts

• It is not influenced by intellect and personality

• It is not important in resolving conflicts

• It varies based on the conflict situation

According to the dual concern model, what is a style of conflict resolution that represents a balance between conflict resolution and personal relationships?

• Forcing

• Smoothing

• Undermining

• Pursuing economic harm

What did the study by Holt and DeVore (2005) suggest about the use of conflict resolution styles in individualistic cultures?

• They use problem-solving as a conflict resolution style

• They use compromising as a conflict resolution style

• They use forcing as a conflict resolution style

• They use withdrawing as a conflict resolution style

What did the study by Holt and DeVore (2005) suggest about the use of conflict resolution styles by women?

• They use compromising as a conflict resolution style

• They use forcing as a conflict resolution style

• They use withdrawing as a conflict resolution style

• They use undermining as a conflict resolution style

What is the emphasis of the Handbook of Conflict Resolution by Deutsch and Coleman (2014)?

• Finding cooperative win–win solutions to conflict

• Escalating conflicts for better outcomes

• Ignoring conflicts for peace

• Blaming the other party for the conflict

According to Deutsch and Coleman (2014), what is the key to conflict resolution?

• Competition

• Destruction

• Cooperation

• Avoidance

What type of conflicts require more than problem-solving according to the text?

• Intractable conflicts

• Social dilemmas

• Interpersonal conflicts

• Resource dilemmas