BSBOPS502

What is the main purpose of the operational plan

• To plan how an operation should proceed

• To clearly define ways we can acheive the strategic plan

• What operation is needed to grow

• Planning and submitting documents to council

What are the objectives of the operational plan?

• Become the largest provider of refrigeration and air conditioning training in NSW

• Lead the market in transitioning to digital learning

• Provide the highest quality education to our learners

• Consult with all relevant stakeholders to achieve objectives

How long is the operational plan in effect

• 2 years

• 2 months

• 3 years

• 3 months

What key performance indicators are part of the operational plan?

• -       Largest enrolment in course in NSW

  -       Use a growth mindset

  -       Highest percentage of course completions

• • - Continual improvement of learners by using resources allocated for other courses

  • - Trial resources on new classes

• • - Review feedback from stakeholders and quantify the improvements by analysing data sets

  • - Make a coffee for the admin team

• -       Positive feedback from stakeholders

  -       Industry manufacturers using our training

  -       Performance review every 6 months

What quality assurance standards will be implemented in the operational plan?

• Convert data analysis to sales

• Use subject matter experts to create content to current standards

• Performance reviews every 6 months

• Reading current industry magazines

Why is legislation important to the operational plan?

• For centergrade

• For complications

• For compliance

• For continuity

According to the reporting structure the head teacher reports to the?

• Teacher

• Head Teacher

• Team Leader

• Host

Who is responsible for implementing the operational plan?

• Head Teacher

• Team Leader

• Operational Manager

• Legislative Body

What could be a potential consequence of not adhering to legislation in the operational plan?

• Loss of centergrade

• Operational complications

• Legal non-compliance

• Disruption of continuity

According to the KPI's and quality assurance how often should performance reviews happen?

• Every 2 months

• Every 6 weeks

• Every 2 years

• Every 6 months