[MIS] UNIT 9 REVIEW QUESTION

Failure to address properly the organizational changes surrounding the introduction of a new system can cause the demise of an otherwise good system.

• True
• False

A data flow diagram offers a logical and graphical model of information flow, partitioning a system into modules that show manageable levels of detail.

• True
• False

Object-oriented development is more incremental than traditional structured development.

• True
• False

The oldest method for building information systems is prototyping.

• True
• False

One advantage of fourth-generation tools is that they can easily handle processing large numbers of transactions or applications with extensive procedural logic and updating requirements.

• True
• False

The four kinds of structural organizational change enabled by IT, in order from least to most risky, are

• A) rationalization, automation, reengineering, and redesigning.
• B) rationalization, automation, reengineering, and paradigm shift.
• C) automation, rationalization, reengineering, and paradigm shift.
• D) automation, redesigning, restructuring, and paradigm shift.

A bank has reworked its mortgage application process so that several steps are handled by computer software, and some steps are combined to reduce bottlenecks in processing. The goal is to gradually improve its efficiency over time. This is an example of

• A) automation.
• B) rationalization of procedures.
• C) paradigm shift.
• D) business process redesign.

Enabling organizations to make continual improvements to many business processes and to use processes as the fundamental building blocks of corporate information systems is the goal of

• A) business process management.
• B) business process redesign.
• C) workflow engineering.
• D) workflow management.

In order, what are the first three steps in BPM?

• A) (1) identifying processes for change, (2) analyzing existing processes, (3) designing the new process
• B) (1) analyzing existing processes, (2) identifying processes for change, (3) designing the new process
• C) (1) identifying processes for change, (2) designing the new process, (3) implementing the new process
• D) (1) analyzing processes to change (2) designing the new process, (3) measuring the optimized process

Changes in hardware, software, documentation, or production to a production system to correct errors, meet new requirements, or improve processing efficiencies are termed

• A) compliance.
• B) production.
• C) maintenance.
• D) acceptance.