Sales and Marketing Quiz Practice

What is a Prospect?

• A) An existing customer

• B) A potential customer or client

What is a Pitch?

• A) A lengthy presentation

• B) A concise presentation of a product, service, or idea to persuade potential customers.

What is Closing?

• A) The beginning of the sales process

• B) The final step in the sales process, where the deal is sealed, and the customer commits to the purchase.

What is an Objection?

• A) A customer's approval

• B) Concerns or hesitations raised by a customer that a salesperson must address to move forward.

What is Upselling?

• A) Selling a product at a discount

• B) Encouraging customers to purchase a more expensive or additional product or service.

What is Cold Calling?

• A) Making unsolicited calls to potential customers to generate interest or sales.

• B) A strategy used for warm leads.

What is Lead Generation?

• A) The process of identifying and cultivating potential customers for a product or service.

• B) The process of following up with existing customers.

What is a Value Proposition?

• A) The price of a product or service.

• B) A unique set of benefits or values that a product or service offers to customers.

What is Commission?

• A) A fixed salary paid to a salesperson.

• B) A percentage of a sale's value paid to a salesperson as compensation.

What is a Pipeline?

• A) A visual representation of a plumbing system.

• B) The visual representation of the sales process, showing the stages a potential sale goes through.