Moderate and Major Severity Claims

Moderate severity claims are described as...

• Including a medium level of complexity, affecting multiple areas. 
  

• Including a moderate level of complexity, affecting multiple areas. 
  

• Including a mediocre level of complexity, affecting multiple areas. 
  

Examples of a Moderate severity claim could include...

• 2 + external structures (Pergola, outbuilding, shed)

• 3+ external structures

• 1 – 5 rooms IF there is a kitchen, bathroom or laundry and the damage is a ‘moderate’ or above

The term EOO at A&G refers to..

• Contents or Ownership of

• Contents Ownership or Others

• Contents Evidence of Ownership

For Fire, involving two or more rooms does this require rapid or specialist management

• Rapid

• Specialist

What is the supplier Do and Charge Limit on moderate severity processes?

• No Limit

• No Limit except for a make safe

• $5000

• Up to $5000

A HA is responsible for...

• Process insurance claims and review new and existing insurance policies.

  
  

• Evaluates insurance claims to ensure the individual claiming receives justifiable compensation

  
  

• Review quotes, VA assessments and building reports

  
  

• Assign Home Assessors review invoices

  
  

Who is responsible for assigning a builder for the repairs in NEXUS?

• HA

• DHA

• AA

• CC

Major severity claims are described as including....

• some complexity, affecting a number areas. 
  

• a medium level of complexity, affecting a number areas. 
  

• a massive level of complexity, affecting a number areas. 
  

• a high level of complexity, affecting a number areas. 
  

The term ROS stands for..

• removal of odors

• removal of debris

• reorder orders soon

• removal of dentures

Can a HA assign a builder to complete a report or quote?

• Yes

• No