Principle of Maritime (Part 10)

What is the primary purpose of controlling in the context of management?

• Creating plans and instructions

• Measuring performance and taking corrective actions

• Establishing principles for organizational resources

• Coordinating workplace activities

According to Schermerhorn, how does he define controlling?

• Monitoring employee performance

• Measuring performance and ensuring desired results

• Verifying conformity with plans

• Setting organizational principles

What is the significance of standards in the context of controlling?

• They facilitate coordination

• They classify deviations

• They define organizational principles

• They are plans or targets to be achieved

How are standards generally classified?

• Measurable and tangible

• Intangible and immeasurable

• Employee and financial

• Immediate and long-term

What is the second major step in the controlling process?

• Establishing standards

• Measuring actual performance

• Taking corrective actions

• Verifying conformity

How is the performance of a manager measured when it comes to tangible standards?

• Written reports

• Financial reports

• Attitude of workers

• Personal observation

What are the sources of information for measuring performance?

• Employee satisfaction

• Oral reports

• Statistical reports

• All of the above

What does a positive deviation in controlling signify?

• Actual performance is better than standards

• Actual performance is below standards

• Minor deviations can be ignored

• Deviation in financial reports

After finding negative deviations, what is the next step in the controlling process?

• Ignoring deviations

• Taking corrective actions

• Changing standards

• Appreciating deviations

How are planning and controlling related, according to the information provided?

• They are unrelated functions

• Controlling is a part of planning

• They reinforce each other

• Controlling is the basis for planning