Fundamentals Assessment Part 1

You need to replace a broken monitor on a desktop system. You decide to replace it with a spare monitor that wasn't being used. Even though the monitor is made by a different manufacturer than the desktop computer, it still works with the computer.

Which computer design concept makes this possible?

• Plug and Play

• Firmware

• Standardization

• Drivers

What is the primary modifier key on Apple systems, used like the Ctrl key on a Windows system?

• Control

• Command

• fn

• Optioon

A Mac OS user has forgotten the location of an important spreadsheet document.

Which Mac OS feature could be used to find the spreadsheet?

• Mission Control

• Keychain

• Remote Disc

• Spotlight

An employee submitted a support ticket stating that her computer will not turn on.

Which of the following troubleshooting steps should you take first? (Select TWO).

• Make sure the keyboard and mouse are plugged in.

• Open the computer and replace the power supply.

• Make sure the surge protector is turned on.

• Make sure the power cord is plugged into the wall.

Which function does a motherboard's chipset perform?

• The chipset determines the color of the computer case
• The chipset manages the communication between the CPU, memory, and other peripherals.
• The chipset is responsible for managing the internet connection
• The chipset controls the temperature of the CPU

After arriving at work, you turn on your computer to begin your day. Instantly, you see smoke and smell a strange odor coming from the computer.

Which of the following would be the MOST important action to take?

• Open the computer case and look for dust buildup.

• 
  Log in and check the Event Viewer.

• 
  Shut off the system immediately.

• 
  

  Call the IT director.

This is a device or a computer bus with a specification that facilitates the recognition of a hardware component in a system.

• Plug and Play
• Connect and Forget
• Socket and Stay
• Insert and Ignore

Many apps need to handle passwords and other short but sensitive bits of data, such as keys and login tokens. What provides a secure way to store these items?

• Secure password manager or keychain
• Storing them in a public online document
• Sharing them with friends and family
• Writing them down on a piece of paper

This is a form of microcode or program embedded into hardware devices to help them operate effectively.

• Software
• Hardware
• Malware
• Firmware

This is a set of files that tells a piece of hardware how to function by communicating with a computer's operating system.

• device driver
• operating system update
• software patch
• hardware manual