Human Resources Management Quiz

A workforce analysis assesses:

• future human resources needs.

• human resources that are available.

• how many hours each job task takes to complete.

• the number of staffing tasks each manager completes.

When developing a human resources management strategy, managers:

• set up an organizational structure.

• hire as many recruiters as possible.

• identify business goals and the best ways to achieve them.

• determine how to bridge gaps between HR needs and available HR.

Which question should a manager consider when hiring a new employee?

• What is the company’s vision?

• How should the workload be distributed?

• How will the company compensate this worker?

• What are the company’s product quality standards?

If an employee continually fails to follow the firm’s rules of conduct, the firm is likely to:

• develop quotas.

• change its policies.

• promote the person.

• take disciplinary action.

The first task in the human resources management activity of staffing is:

• recruiting.

• determining need.

• determining job descriptions.

• screening and selecting applicants.

Angela’s team consistently hits sales targets and exceeds profit goals. Angela can see that she is a successful director by examining:

• time standards.

• quality standards.

• quantity standards.

• employee standards.

The role of ethics in human resources management involves:

• using resources wisely.

• planning the hiring process.

• treating all employees fairly.

• organizing employees into groups.

Which is an example of an ethical dilemma that human resources managers may encounter?

• recruiting job candidates

• promoting a qualified employee

• developing an employee pay scale

• hiring a friend or a family member

Which are company resources that employees often analyze to ascertain policies and procedures?

• sales reports

• training materials

• research documents

• promotional brochures

Which is an example of human resources management?

• Kurt prepares a press release to distribute to the media.

• Tony explains the company's policies to a new employee during orientation.

• Ava speaks with a new vendor to establish sales terms and to place an order.

• Jennifer gathers sales information to develop a quarterly report for her supervisor.