NCM 119 RLE (Special Exam)

Ms. Castro is newly-promoted to a patient care manager position. She updates her knowledge on the theories in management and leadership in order to become effective in her new role. She learns that some managers have low concern for services and high concern for staff. Which style of management refers to this?

• Organization Man
• Impoverished Management
• Country Club Management
• Team Management

Her former manager demonstrated passion for serving her staff rather than being served. She takes time to listen, prefers to be a teacher first before being a leader, which is characteristic of

• Transformational leader
• Transactional leader
• Servant leader
• Charismatic leader

On the other hand, Ms. Castro notices that the Chief Nurse Executive has charismatic leadership style. Which of the following behaviors best describes this style?

• Possesses inspirational quality that makes followers gets attracted of him and regards him with reverence
• Acts as he does because he expects that his behavior will yield positive results
• Uses visioning as the core of his leadership
• Matches his leadership style to the situation at hand.

Which of the following conclusions of Ms. Castro about leadership characteristics is TRUE?

• There is a high correlation between the communication skills of a leader and the ability to get the job done.
• A manager is effective when he has the ability to plan well.
• Assessment of personal traits is a reliable tool for predicting a manager’s potential.
• There is good evidence that certain personal qualities favor success in managerial role.

She reads about Path Goal theory. Which of the following behaviors is manifested by the leader who uses this theory?

• Recognizes staff for going beyond expectations by giving them citations
• Challenges the staff to take individual accountability for their own practice
• Admonishes staff for being laggards.
• Reminds staff about the sanctions for non performance.

One leadership theory states that “leaders are born and not made,” which refers to which of the following theories?

• Trait
• Charismatic
• Great Man
• Situational

She came across a theory which states that the leadership style is effective dependent on the situation. Which of the following styles best fits a situation when the followers are self-directed, experts and are matured individuals?

• Democratic
• Authoritarian
• Laissez faire
• Bureaucratic

She surfs the internet for more information about leadership styles. She reads about shared leadership as a practice in some magnet hospitals. Which of the following describes this style of leadership?

• Leadership behavior is generally determined by the relationship between the leader’s personality and the specific situation
• Leaders believe that people are basically good and need not be closely controlled
• Leaders rely heavily on visioning and inspire members to achieve results
• Leadership is shared at the point of care.

Ms. Castro learns that some leaders are transactional leaders. Which of the following does NOT characterize a transactional leader?

• Focuses on management tasks
• Is a caretaker
• Uses trade-offs to meet goals
• Inspires others with vision

She finds out that some managers have benevolent-authoritative style of management. Which of the following behaviors will she exhibit most likely?

• Have condescending trust and confidence in their subordinates
• Gives economic or ego awards
• Communicates downward to the staff
• Allows decision making among subordinates