Operation Management - Final Test
Authored by Albert Xan
Business
University
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60 questions
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1.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
What influences quality?
Consumer
Innovation
Global Awareness
Decreasing Rate of Change
Answer explanation
Below are the list of factor that influences quality :
- Global responsibility
- Consumer awareness
- Globalization
- Increasing rate of change
- Workforce of the future
- Aging population
- 21st century quality
- Innovation
2.
FILL IN THE BLANK QUESTION
1 min • 1 pt
FILL IN THE BLANK!
A company’s success depends increasingly on the knowledge, skills, and motivation of its ...
(a)
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
TRUE or FALSE?
Reliability measures how well a performance of something after a period of time
True
False
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of this relationship in teamwork is not correct?
Vertical
Diagonal
Horizontal
Interorganizational
5.
FILL IN THE BLANK QUESTION
1 min • 1 pt
FILL IN THE BLANK!
The Japanese term for ‘ongoing or continuous improvements’ is called ...
(a)
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
"Delivering the product in the same fashion for every customer, and every time" is the one of the quality aspect in manufacturing which is called ...
Inconsistency
Variability
Unpredictability
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
TRUE or FALSE?
"Service" are produced first then consumed by a customer at a different time.
True
False
Answer explanation
Services are produced and consumed simultaneously
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