What does UNEP stand for?

United Nations Environmental Programme

United Nations Educational Plan

United Nations Environmental Protection

United Nations Environmental Policy

Of the following, which is NOT a cause for unethical behaviour of employees?

Stringent regulatory requirements

Non- availability of Code of Ethics Manual

Which of the following does not form part of Code of Ethics?

Investment in selling Bank’s stock

Employees’ Commitm ent to the Bank

Bank’s obligation to customers does not include:

Closing customer account without prior information

Maintain secrecy of t he account

Honour cheques which fulfil the Bank’s rules

Follow instructions given by the customer

Ethical dilemmas in marketing occur when we:

Reject or approve proposals with vested interests

Understand the econ omic and business cy cles

Prepare projections of customer data on sales, revenues, expense

Following due diligence properly

A bidding process for outsourcing of hospitality services is in progress, one of the vendors is a friend of an employee. He is trying to get the information, so that his bid will be successful. What should the employee do in this case?

Advise to come through proper bidding channel

Advise to meet the off icer in- charge of the bidding process

Which of the following is not a Conforming Behaviour of our core value “Innovation”:

Hesitating to share new ideas and share own perspective with superiors or appropriate authorities

Adopting new perspe ctives, being curious, and open to novel ide as

Encouraging self and others to demonstrate “Out of t he Box” thinking in or der to stimulate inno vation

Actively and continuo usly seeking solution s which add value

Which of these is not a form of anti-competitive behaviour?

Inappropriate exchan ge of information wit h competitors

Not following proper objective business standards when we are in a position to approve orders, commitments or contracts to vendors can lead to following, except .

Actual or Perceived F avouritism

Actual or Potential Co nflict of Interest

Which one of the following does not help build Shareholders’ trust?

Limited compliance of regulations in records, disclosures and audits

Confidence in accurat e recording of our fin ancial transactions

Complete and accurat e records of accounts

Which of the following policies are not relevant to the way we deal ethically with our customers?

Code of Bank’s Comm itment to Customers

Which of the following is not an aspect of serving our customers in the context of “Our Code of Ethics”?

Not making donations to Political Parties

Treating customers fa irly and not discrimin ating on any basis

Not mis-selling of products/services

Understanding curre nt and potential need s of customers

What is the purpose of the Code of Ethics?

To set out a guiding framework for how to behave with colleagues and others

To provide guidelines for ethical conduct only

To provide clear understanding of service rules and contract terms

To take disciplinary action against employees who breach the Code

Who is expected to comply with the Code of Ethics?

Employees, customers, suppliers, vendors, partners, agents, and others acting on behalf of Bank of Baroda

Only employees of Bank of Baroda

Only customers of Bank of Baroda

Only those communities within which Bank of Baroda operates

What is the consequence of breaching the Code?

Corrective or disciplinary action in terms of service rules and guidelines

Termination of contractual relationship with customers

What is the purpose of social Media Policy of our Bank

Do’s and Don’ts of Social Media for Employees, consultants, contractors, trainees, part time and fixed time employees and agency staff

To update and caution the employees about the consequences of violating the Bank’s social media policy.

Regulations, Legal and compliance involved in implementing social media.

Provide guidelines for information security

Quiz 5

Quiz

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Professional Development

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Professional Development

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Practice Problem

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Hard

Govind Govind

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