Over all Test

What all information any customer's User insights provide?(Select more than one correct options)

• Location
• Tenant Type
• BHK Type
• Rent Budget
• Email ID of the customer

How many free owner contacts are given to a first-time user(tenant) with us?

• 25
• 50
• 0
• 9

What all information any Owner's property insights or Activity on the property provides?(Select more than one correct options)

• Unique views on the property
• How many people have shortlisted the property
• How many active properties are available
• How many people have contacted the owner

How many types of customers are there on Nobroker and how do you categorise them?

• 4 Types, Tenant, Owner, Seller, Buyer.
• 3 Types, Genuine, Broker, Not verified.
• 2 Types, Free customer, Paid customers.
• None of the above.

How will you check the email address of the customer on the user dashboard?

• User Dashboard > Name Section > Click on customer's name > Check name on the CRM
• User Dashboard > Email/Phone Section > Click on Email ID
• Through the message report
• None of the above

What is the Requirement Window and where do we see it?

• Requirement window is used to check call history.
• Requirement window is used to enter customer's requirements and see the number of properties. We can see it under the source section on the Payment leads dashboard.
• It's a window to get the payment from the customer
• None of the above

How many times the NC customers are supposed to be followed and at what time intervals?

• 4 times in the interval of 1 hour.
• 3 time in the interval of 4 working hours.
• As many times as we want.
• None of the above

How can we check what all messages were sent recently to the customer?

• User Dashboard > Email/Phone Section > Click on Message Report > Click 2 time on Message Type
• User Dashboard > Email/Phone Section > Click on Email ID
• User Dashboard > Name Section > Call History
• None of the above

On payment leads dashboard, what are the steps to be followed on any lead before making a call to the customer?

• Change the state from open to inprogress > Check User insights > Check Call History> Check User state on the user dashboard
• Change the substate > Dispose the call > check call history
• Reject the lead > Set the follow up
• None of the above

On payment leads dashboard, what are the steps to be followed on any lead after making a call to the customer?

• Dispose the call on RTC > Set the follow up > Change the substate
• Change the substate> Set the follow up>Dispose the call on RTC
• Reject the lead > Set the follow up
• None of the above