Online Shopping Vocabulary Quiz

What do you call the act of Santiago returning a product because it is not satisfactory?

• Product return

• Purchase satisfaction

• Product exchange

• Item keep

Who is the person who buys goods or services from a store or business?

• customer

• supplier

• vendor

• seller

Where can Vallejo, Amanda, Ortiz, Naomi, and Laura find a variety of products and services under one roof?

• Hospital

• Library

• Shopping mall or department store

• Zoo

What do you call a request for goods to be made, supplied, or served?

• Disorder

• Mess

• Chaos

• Order

What is the amount of money expected, required, or given in payment for something?

• value

• price

• cost

• expense

What is the term for the act of giving back money that was paid for a product?

• Refund

• Exchange

• Rebate

• Discount

Where can Amanda find a large store with a wide variety of goods and services?

• Department store

• Post office

• Gas station

• Library

Naomi went to a store and found a ______ on the dress she wanted to buy.

• Discount

• Mark-up

• Full price

• Increase