Dynamics 365 Customer Insights Quiz

Dynamics 365 Customer Insights Quiz

Professional Development

25 Qs

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Dynamics 365 Customer Insights Quiz

Dynamics 365 Customer Insights Quiz

Assessment

Quiz

Computers

Professional Development

Practice Problem

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25 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the primary purpose of Dynamics 365 Customer Insights?

Virtual reality development

Data analysis and customer intelligence

Power Automate workflows

Canvas App creation

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which data types can be ingested into Dynamics 365 Customer Insights?

Only structured data

Only unstructured data

Both structured and unstructured data

Only data from on-premises databases

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What role does the Common Data Model (CDM) play in Dynamics 365 Customer Insights?

Storing virtual reality assets

Defining a standard schema for customer data

Creating Canvas Apps

Building Power BI reports

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which connector is used to bring data into Dynamics 365 Customer Insights from external sources?

PowerApps Connector

Power Automate Connector

Customer Insights Connector

Data Integration Connector

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a 'Profile' in Dynamics 365 Customer Insights?

A user account

A record in the Common Data Model

A summary of customer data and behavior

A canvas app component

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the purpose of the 'Profile Unification' process in Dynamics 365 Customer Insights?

Creating virtual reality simulations

Merging and enriching customer profiles

Designing Canvas Apps

Running Power Automate workflows

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the significance of the 'Golden Record' in Dynamics 365 Customer Insights?

It represents a virtual reality environment

It is a Canvas App template

It is the consolidated and authoritative customer profile

It is a Power BI report template

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