Medical Professionalism Quiz

Give an example of how you would show empathy when interacting with a patient who is feeling anxious or scared.

• By minimizing the patient's feelings and telling them that others have it worse.

• By telling the patient to just relax and not worry about it.

• By ignoring the patient's feelings and focusing on the medical treatment only.

• By actively listening to the patient, acknowledging their feelings, and offering support and reassurance.

Explain a situation where you would demonstrate tact when discussing a sensitive topic with a patient, such as a poor prognosis.

• Dismiss the patient's emotions and concerns, and quickly move on to the next topic

• Tell the patient the prognosis without any empathy or consideration for their emotions

• Avoid discussing the prognosis altogether and change the subject to something unrelated

• Demonstrate tact by using empathetic and supportive language, allowing the patient to express their emotions, and providing opportunities for questions and additional support.

Describe a scenario where you would exhibit a professional demeanor when interacting with a difficult patient who is being uncooperative.

• Raise your voice and demand compliance from the patient

• Roll your eyes and show frustration towards the patient

• Dismiss the patient's concerns and refuse to listen to them

• Maintain a calm and respectful attitude, actively listen to the patient's concerns, and address them with empathy and respect.

What are some key questions you would ask a patient to gather their medical history effectively?

• Past medical history, family medical history, current medications, allergies, lifestyle habits, specific symptoms or concerns

• Mother's maiden name, first pet's name, high school mascot

• Favorite vacation spot, favorite book, favorite song

• Favorite color, favorite food, favorite movie

How would you approach a patient who is hesitant to share certain aspects of their medical history, in order to make them feel comfortable and open up?

• Build trust and assure confidentiality

• Tell the patient that their treatment will be delayed if they don't share their medical history

• Force the patient to share their medical history

• Threaten the patient with legal action if they don't share their medical history

Explain how you would create a safe and welcoming environment for a patient to feel at ease during their medical history interview.

• By maintaining privacy, showing empathy, active listening, and using open-ended questions.

• By discussing the patient's medical history in a public and crowded area

• By asking invasive and personal questions without consent

• By ignoring the patient's concerns and rushing through the interview

How would you greet a patient to make them feel comfortable and respected?

• Avoid making eye contact and speak in a monotone voice

• Greet them with a frown and use a stern tone of voice

• Greet them with a warm smile, maintain eye contact, and use a friendly tone of voice.

• Ignore the patient and continue with your work without acknowledging them

Describe a situation where you would use non-verbal cues to convey empathy and understanding to a patient during a difficult conversation.

• Maintaining eye contact, nodding in understanding, and using a gentle touch

• Smiling and laughing, checking phone, and fidgeting with objects

• Looking at the clock, tapping fingers impatiently, and yawning

• Avoiding eye contact, shaking head in disapproval, and crossing arms

What are some strategies you would use to maintain a calm and composed demeanor when dealing with a challenging patient?

• Arguing with the patient

• Active listening, showing empathy, maintaining professional boundaries, and taking breaks when needed

• Reacting emotionally to the patient's behavior

• Ignoring the patient's concerns

Explain how you would communicate with a patient in a way that respects their dignity and privacy, especially when discussing sensitive medical information.

• Use medical jargon and complex language to confuse the patient

• Speak in a private setting, use clear and respectful language, and obtain the patient's consent before discussing sensitive information.

• Ignore the patient's preference for privacy and dignity

• Discuss sensitive information in front of other patients and staff