Business Result Intermediate Unit 5 Vocabulary

Choose the correct option:

It's a ______ company that wants to make customers happy.

• caring

• loyal

Choose the correct answer:

Our aim is to exceed your ______ every time.

• expectations

• satisfaction

Choose the correct answer:

Whatever you ______, we can supply it in 24 hours.

• satisfy

• require

Choose the correct answer:

Is there a way to _______ this in a smaller size?

• produce

• deliver

Choose the correct answer:

Note that ______ times may vary during the holiday period

• care

• delivery

Match the following

• something companies supply - not product

• loyalty

• need something for a particular purpose

• satisfy

• to make someone feel pleased/content

• expect

• to believe something will happen

• require

• giving strong support for a company

• services

1. Hello, I'm calling ​ (a)   arrange a meeting at your hotel.

• to
• in
• for
• at

It's ​ (a)   our meeting at four o'clock, I can't make it.

• about
• for
• to
• in

Instead of the afternoon, why don't we bring it ​ (a)   to the morning

• forward
• backwards
• to
• in

Can we make it later ​ (a)   the week?

• in
• to
• on
• after