SSO Training s3-2023

When will new Higher Education (HE) students receive

their first card?

• From Monday Week 1

• From Orientation Day of their first semester

• When they have paid VND 200,000

• When they receive the Offer Letter

How many times are students allowed to forget their student ID cards?

• Once per month

• Once per week

• Twice per month

• Twice per week

Annie lost her student ID card and needs a replacement one.

When she called Student Connect, the SSO informed Ann that she needed to pay a fee in advance.

How much is it?

• VND 100,000

• VND 150,000

• VND 200,000

• VND 250,000

Ann's card will expire on 31 Dec 2023.

She can have her student ID card extended at Student Connect if......

• She completes 2024 re-enrolment on OES

• SSO will need to check with SAs in advance

• She is studying the final courses in semester 3-2023

• She pays VND 200,000 before we can extend her card

When is the tuition fee payment deadline for 12-week-delivered courses?

• Monday Week 3

• Thursday Week 3

• Friday Week 3

• Sunday Week 3

Lona is studying in her first semester at RMIT. However, she cannot pay the tuition fee on time.

Can she apply for tuition fee payment deferral?

• Yes

• No

Lona finished her first semester and is now in her second semester.

Her parents lend her their bank card so that she can bring it to campus and pay the tuition fee on time.

Will she be able to pay it at our cashier counter at Building 2?

• No

• Yes

Matt is studying at SGS campus.

Matt's parents are in Hanoi.

Can Matt's parents come to HN campus to pay tuition fee for him?

• Yes

• No

Ann's enrolment was canceled because she did not pay the tuition fee on time.

She contacted Student Connect and SSO told her to go through a process.

What is the process called?

• Reinstatement

• Re-admission

• Re-apply

• Re-enrolment

Ann dropped a course to reduce the financial burden for her family this semester.

After that, she would like to know the new tuition fee amount that she needs to pay.

SSO told her to check the .............. Tuition fee invoice for more details.

• Official

• Unofficial

• Preview

• Adjustment