Servant Leadership

Which of the following is an example of emotional empathy?

• Understanding someone's perspective without necessarily feeling the same emotions

• Experiencing the same emotions as someone else

• Ignoring others' feelings

• Having sympathy without understanding the emotions involved

How well do you think you demonstrated empathy and calmness in addressing your upset colleague's concerns and emotions, Dhruv, Kabir, and Sanya?

• I don't know what empathy and calmness are

• I believe I showed empathy and calmness perfectly

• This is a self-assessment question and the answer will vary for each individual.

• I don't think I demonstrated empathy or calmness at all

As part of a team project, Akhil, Alisha, and Aarush express their concerns about feeling excluded during team discussions. What should you do?

• Ignore their concerns and continue with the project as usual

• Schedule a meeting to discuss how to make them feel more included.

• Tell them to work harder to be included

• Find ways to include them more in team discussions

How does a servant leader approach decision-making, involving and considering the input of Eshaan, Arnav, and Neha?

• By making unilateral decisions without consulting the team

• By prioritizing personal interests over the team's needs

• By involving and considering the input of the team

• By avoiding decisions altogether

As the leader of a team project, Shaan approaches you with an idea for improving a key aspect of the project. How would you respond?

• Listen to Shaan's idea and consider its potential impact on the project.

• Pretend to listen to Shaan's idea but have no intention of considering it.

• Tell Shaan his idea is not good enough and he should not bring it up again.

• Ignore Shaan's idea and continue with the project as planned.

How well do you think Mira, Tisha, and Kiara handled a recent setback or problem in a territory you are working on?

• I believe they handled it well and learned from the experience.

• They handled it well but didn't learn anything from the experience

• They didn't handle it at all and just gave up

• They completely failed and made the situation worse

What is the role of a servant leader in decision-making, and how does it benefit the team, Myra, Mira, and Neha?

• By making all decisions without consulting the team

• By prioritizing personal interests over the team's needs

• By involving and considering the input of the team

• By avoiding decisions altogether

How would you ensure Shreya, Siya, and Aarush feel included during team discussions?

• Ignore their concerns and continue with the project as usual

• Schedule a meeting to discuss how to make them feel more included

• Tell them to work harder to be included

• Exclude them even more from team discussions

How do you show empathy and calmness in addressing a upset colleague's concerns and emotions?

• I don't know what empathy and calmness are

• I believe I showed empathy and calmness perfectly

• This is a self-assessment question and the answer will vary for each individual.

• I don't think I showed empathy or calmness at all

As a team leader, how would you ensure that Shaan, Aashi, and Anika feel included and valued during team discussions?

• Ignore their concerns and continue with the project as usual

• Schedule a meeting to discuss how to make them feel more included

• Encourage the team members to work harder to be included

• Include the team members in decision-making and discussions