What do you know about organizational behavior?

Imagine Mildred, Freddie, and Marilou are starting a new project. They must understand the study and practice of managing individual and group behavior within their company. What is this field called?

• a. Management

• b. Organizational behavior

• c. Bureaucracy

• d. Democracy

Lili, Maricel, and JM are working in the same department. They are part of a(n) ________, which is defined as a structured system consisting of groups and individuals working together to meet some agreed-upon objectives.

• task force

• team

• organization

• open system

Franz and Estephanie are new managers. How can they use job design to boost their team's motivation?

• By not providing any opportunities for skill development

• By assigning repetitive and monotonous tasks

• By creating meaningful and challenging tasks, providing opportunities for skill development and growth, offering autonomy and decision-making authority, and recognizing and rewarding employees for their contributions.

• By micromanaging every aspect of the employees' work

Erlinda, LJ, and Jericsson are managers at Jollibee Headquarters North America. All of them have different skills. Erlinda is known for her technical skills, LJ for his interpersonal skills, and Jericsson for his design thinking skills. Which of these is not considered a critical managerial skill?

• Technical Skills

• Interpersonal Skills

• Design Thinking Skills

• Diagnostic Skills

Erwin, Crizelda and Franz are all managers. Which of the following is something they wouldn't typically do in their roles?

• a. Organize tasks

• b. Motive and communicate

• c. Take risks

• d. Develop people

Louie, Maria and Abel are part of a team project tasked to 'Develop long-term goals, objectives, priorities and deciding on key action steps'. Which management function are they practicing?

• a. External awareness

• b. Planning

• c. Representation

• d. Coordination

Nathan, Alicia, and Angel are responsible for ensuring their department achieves its objectives and goals. They are required to 'stay up-to-date on the status of activities, identify problems, and take corrective action'. Which management function are they performing?

• a. Guidance

• b. Managing materials

• c. Supervision

• d. Monitoring

At today's planning meeting, Franz and Crizelda are in a lively debate with Marilou, Lili and Angel about the role of organizational culture in shaping employee behavior and performance. How would you argue that point?

• I would argue that organizational culture influences employee behavior and performance by shaping their attitudes, values, and beliefs.

• I would argue that organizational culture has no impact on employee behavior and performance.

• I would argue that employee behavior and performance are solely determined by individual characteristics.

• I would argue that organizational culture only affects employee behavior, not performance.

German, Christina and Angelo are responsible for opening a new restaurant location, and they wants to create a strong organizational culture. According to you, what key components should they focus on to build this culture?

• Values, beliefs, behaviors, and symbols

• Employee benefits, compensation, and incentives

• Rules, regulations, policies, and procedures

• Physical environment, technology, and infrastructure

Gabriel, Sofia and Nelson work for the same company. They are discussing how the company's organizational culture might be affecting their job satisfaction and decision to stay with the company. How do you think the organizational culture impacts their satisfaction and retention?

• Organizational culture only impacts their satisfaction but not their decision to stay with the company

• Organizational culture negatively impacts their satisfaction and decision to stay with the company

• Organizational culture has no impact on their satisfaction and decision to stay with the company

• Organizational culture can impact their satisfaction and decision to stay with the company by creating a positive work environment, promoting teamwork, and providing opportunities for growth and development.