Conflict Resolution Vocabulary Quiz

Resolve:

• Take a deep breath
• Scream loudly
• To fix a problem or disagreement

• Count to 10

Mediate:

• Ignore completely

• Rita and Berta were having a disagreement, and Vitor stepped in to help them agree when they're having a problem

• to sit quietly for long periods of time

• Avoid taking any action

In a negotiation, Rita and Vitor decided to:

• Discuss or bargain in order to reach an agreement

• Refuse to communicate

• Get everything that they want in the agreement

• Argue aggressively

During a negotiation, what does compromise mean?

• Ignoring the other party's demands

• Saying what you will do in the future

• Being inflexible and unyielding

• When everyone gives a little to find an agreement

During a group project, Kira, Eduardo, Fred, Kiara, and Berta were asked to collaborate. What does it mean to collaborate?

• To work together on something

• Ignore something until it needs to be done

• work independently

• Compete with everyone else

Communicate:

• To talk and share thoughts or feelings

• a method of thought

• to focus on yourself

During a group discussion, Vitor was able to empathize with Rita's situation and offer her the support she needed. What is the meaning of empathize?

• To understand and share how someone else feels

• to analyze someone else

• to feel sorry for someone

• to minimize other people's feelings

During the class discussion, Eduardo asked Rita, 'What is the meaning of understand?'

• Misinterpret

• Ignore

• Comprehend

• Confuse

What is Anger?

• Feeling mad or upset.

• Anger is a form of exercise
• Anger is a type of food
• Anger is a state of happiness and contentment

What is the meaning of frustration?

• Feeling happy and content with one's achievements
• Experiencing a sense of calm and satisfaction
• Feeling annoyed because things aren't going how you want

• Being indifferent and unconcerned about a situation