Pre-Delivery Inspection Training Quiz

Technician A says: Protective transit film should not be removed by solvents.

Technician B says: Protective transit film should not be removed using hot water.

Who is correct?

• Technician A

• Technician B

• Both A and B

• Neither A or B

What should be done if the hood release latch not functioning properly?

• Have a new repair order written to address the concern

• Replace the hood

• Replace the hood release lever

• Do the needed adjutment

The interior of the vehicle should be checked for:

• Poor fit and damage

• Proper color match

• Adequate floor lighting

• Proper accessory placement

Where is the most current and accurate New Vehicle Preparation form Located?

• In DealerCONNECT

• In the owner Manual

• In the parts department

• On the build sheet

If you discover a leak while performing the NVP, you should attempt to diagnose and fix the problem immediately.

• True

• False

Oil leak found while doing the underhood inspection.

Technician A says: we should locate the source of the leak and repair the leak.

Technician B says: a new repair order has to be written to address the concern.

Who is right?

• Technician A

• Technician B

• Both A and B

• Neither A or B

Which statement best describes how a new vehicle should start?

• Every key starts the vehicle, but only in Park

• Any key starts the vehicle in any gear position

• Every key starts the vehicle, but only in Neutral or Park

• One key starts the vehicle if the clutch pedal is not used

Technician A says: Tire pressure specifications for vehicles being placed in storage is shown on the side wall of the tire.

Technician B says: tire pressure adjustment can be found in either the owner manual or on the tire and loading lebel.

Who is right?

• Technician A

• Technician B

• Both A and B

• Neither A or B

Which HVAC feature should be operated during test?

• Front and rear defrost duct temperature

• Front and rear heat and air conditioning

• Heated and cooled cup holders

• All center vent positions for heat only

Which steps should be followed to verify a manual transmission shifts correctly?

• Operate the vehicle with all selectable gears

• Place the transfer case in all gear position

• Place transmission in park, drive and reverse

• Apply the service brakes while the transmission is in drive