Pre-Assessment

Pre-Assessment

Professional Development

11 Qs

quiz-placeholder

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Pre-Assessment

Pre-Assessment

Assessment

Quiz

Other

Professional Development

Practice Problem

Easy

Created by

Allyssa Guillermo

Used 2+ times

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11 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

AWD function used for answering client requests sent in online from VOL

Simple

Statement

Internet

Correspond

2.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

For an internet item, if the client already called CCC and received the answer, the processor should change the work status to _____.

Reject

NoPush

Processed

Fixed

3.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

What status is used to complete the internet items and sent it to Quality?

INTNT_CORR

CORR_INTNT

COMP_INTNT

INTNT_COMP

4.

MULTIPLE SELECT QUESTION

2 mins • 1 pt

Aside from the Client Profile, which information in AgileNet should be checked at the beginning when working on Internet work items? Select two.

Contact History

Beneficiary Details

Image Display

Transaction History

5.

MULTIPLE SELECT QUESTION

2 mins • 1 pt

Select all that apply. If a client wants to close their account, where should we direct them?

Group

FA

VOL

CCC

6.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

If Loan Modeling System works on an account, can a processor assumes that loans are allowed?

Yes

No

7.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

Font Format for Encorr Letter

Arial,11

Times New Roman, 10

Arial 10


Times New Roman, 11

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