List the checks that should be conducted before using electrical equipment in a salon.

• Visual check case/lead/plug for damage

• Check filters for hair and thermal plating for product build-up

• Check that the equipment is working properly

• Check the temperature of the equipment

• PAT test is up to date as per salon policy

State the procedures to follow when faulty electrical equipment has been identified.

• Label, remove from use and report.

• Throw faulty equipment away.

• Leave it where it is.

• Tell salon manager.

Select the factors that are to be considered for Dense hair.

• Size of section to keep the guideline visible/for better control/for even drying when drying/for more accurate cutting

• Cutting technique used to be able to thin the hair/remove bulk

• Products used to ensure control/durability/sleeker finish

• Tools used depending on the cutting/styling technique/style requirements

• Time taken to complete the service to ensure enough time for drying

Describe how poor Elasticity can impact a cut and blow dry service.

• Apply more tension when cutting.

• Use more heat when styling.

• Try to avoid the use of heated equipment.

• Consider the use of conditioning products/protection products.

What is the first step to take when you discover faulty electrical equipment?

• Continue using it.

• Label it as faulty and remove from use.

• Ignore it.

• Try to fix it yourself.

What should you not do when you find faulty electrical equipment?

• Report it to the appropriate authority.

• Leave it where it is.

• Label it and remove from use.

• Throw it away.

Who should you report to when you identify faulty electrical equipment?

• Your colleague.

• The salon manager.

• The equipment supplier.

• The client.

Describe how to give a positive impression to your clients using body language.

• Give eye contact, use friendly facial expressions.

• Fold arms when listening.

• Maintain blank facial expressions.

• Don't give eye contact.

• Nod head to show you're listening.

Kathleen is booked in to have her hair cut and blow-dried. She requires a one-length style with a fringe. State the importance of following guidelines when cutting hair.

• To ensure even balance.

• To ensure the correct shape is achieved.

• To layer the cut.

• To add the graduation.

Using wide tooth comb reduces tension when cutting and a narrow tooth comb to increases tension.

• True

• False