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Workplace Communication Quiz

Authored by Mary Jordan

Professional Development

12th Grade

Used 4+ times

Workplace Communication Quiz
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14 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A form of workplace communication can be

the use of emails

the use of text messages

verbal

All of the above

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Companies understand that good communication is important for them

succeeding

running smoothly

increasing productivity

All of the above

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Good communication in the workplace

decreases workers morale and leads to lower job satisfaction

increases workers morale and leads to higher job satisfaction

causes conflicts and misunderstanding

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When communicating at work, clarification by the listener can be accomplished by

demanding information in writing

summarizing what the speaker said and/or by asking questions

repeating everything the speaker has said

None of the above

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When communicating with others at work, you should

not pay attention to the speaker's body language or gestures

try and do most of the talking

pay attention to the speaker's body language or gestures

None of the above

6.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

In order to make sure your message at work is to the point and clear, you should first

think about what you want to say

blurt out what comes to your mind

write everything down and study it

All of the above

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In the workplace, it is important to make sure your message

has extra details and information, even if they are not important

is clear, direct, and concise

is vague and unclear

None of the above

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