The process of grouping jobs into logical units is known as:

• Staffing
• Directing
• Organizing
• Controlling

Which of the following is not a type of departmentalization?

• Functional departmentalization

• Product departmentalization

• Geographical departmentalization

• Unity departmentalization

Answer explanation

Unity departmentalization is not a type of departmentalization. It is not based on functions, products, or geography. It focuses on creating a unified structure across the organization.

The process of assigning tasks to individuals or groups is known as:

• Delegation
• Authority
• Responsibility
• Accountability

The number of subordinates who report directly to a manager is known as:

• Authority
• Responsibility
• Span of control
• Unity of command

The process of creating a hierarchy of authority and responsibility in an organization is known as:

• Span of control

• Departmentalization

• Scalar principle

• Unity of command

Answer explanation

The process of creating a hierarchy of authority and responsibility in an organization is known as scalar principle. It establishes a chain of command and defines reporting relationships.

The process of dividing work into small and simple tasks and assigning them to different workers is known as:

• Job enlargement
• Job enrichment
• Job rotation
• Job specialization

A structure in which there are multiple layers of management is known as:

• Flat structure
• Tall structure
• Matrix structure
• Network structure

8. Which of the following is not a type of delegation?

• Downward delegation

• Upward delegation

• Lateral delegation

• None of the above

Answer explanation

Upward delegation is not a type of delegation because it does not involve the transfer of authority or responsibility from a lower level to a higher level.

The process of granting decision-making authority to lower-level employees is known as:

• Centralization
• Decentralization
• Delegation
• Span of control

Which of the following is not a benefit of delegation?

• Reduced workload for managers
• Improved decision-making
• Increased employee motivation and job satisfaction
• Reduced accountability and responsibility