Tutor Training

A student-athlete at the end of your session asks to cancel tutoring next week because of an exam. You should...

• Mutually agree that tutoring is unnecessary and not show up

• Email [e-mail] requesting to cancel the session and explain the situation

• Tell the student that they cannot cancel the session to further review before the exam

Your session has started and after 5 minutes, you notify a staff member that the student is not here yet. You should...

• Sit tight until a staff member communicates with the student and updates you

• Fill out the no show form on Retain and leave after 10 minutes

• Attempt to contact the student to see if they're coming

6 hours of prep time is automatically approved each pay period once hours are submitted.

• True

• False

A student athlete follows you on Instagram and DMs asking if you can send them the notes you took from your session today. You should...

• Follow them back and send a picture of the notes

• DM them and say that you cannot share the notes you took

• Ignore the message and notify a staff member of the scenario

Session notes are expected to be completed on Retain by 9pm the day you meet with a student-athlete.

• True

• False

Where should you meet your student-athlete for the first time before a session?

• Outside of the building

• At a table

• In the computer lab

• In the front foyer