Peer Mediation and Conflict Resolution Quiz

What is the main purpose of peer mediation?

• To encourage violence

• To create conflicts

• To resolve conflicts peacefully

• To ignore conflicts

What is the mediator's role in the peer mediation process?

• To avoid the conflict

• To take sides with one party

• To escalate the conflict

• To remain neutral and assist the disputants

What are the ground rules for peer counseling class?

• To promote violence

• To ridicule others' efforts

• To encourage put-downs

• Show respect and cooperate and help one another.

• Be a good listener and honor differences.

What is the definition of conflict in the context of peer mediation?

• A state of confusion

• A state of indifference towards others

• A state of disharmony between incompatible people, ideas, or interests

• A state of harmony between people

What term describes the communication process in which the people with a problem work together with the assistance of a neutral third party to resolve a conflict?

Match the roles in peer mediation:

• mediator

•  Thank you for coming to mediation.  My name is ____ and this is ____.  We are trained mediators.  We are not here to take sides, judge you or tell you what to do.  We are here to help you solve your problem.  Everything you say is confidential unless it is about drugs, weapons, or hurting yourself or someone else.  If you talk about any of these things, we will have to inform an administrator.  Do you have any questions?  And now ____ will read the rules.

• opening statement

• student serving as a mediator

• peer mediator

• the people who disagree

• disputants

• neutral third party

How many rules must the disputants agree to before peer mediation can commence?

• 1

• 6

• 10

• 7

Some positive outcomes of peer mediation are:

• increase self-esteem and self-respect

• increase in listening, critical thing and problem-solving skill

• increase confusion

• all of the above

A mutual gain is a ________________ solution.

Conflicts are not a natural, inevitable, and normal part of life.

• true

• false