9.4 Case Challenge Review

9.4 Case Challenge Review

9th Grade

15 Qs

quiz-placeholder

Similar activities

Selling

Selling

9th - 12th Grade

20 Qs

Marketing 4 P's

Marketing 4 P's

9th - 12th Grade

20 Qs

NRF Customer Service & Sales - IC Practice

NRF Customer Service & Sales - IC Practice

9th - 12th Grade

10 Qs

Entrepreneurship-Research the Market

Entrepreneurship-Research the Market

9th - 12th Grade

15 Qs

WST WEEK 18

WST WEEK 18

KG - University

10 Qs

Higher Business Management Marketing Revision

Higher Business Management Marketing Revision

KG - University

20 Qs

SM 2.01 Review

SM 2.01 Review

9th - 12th Grade

15 Qs

Hospitality and Catering Revision

Hospitality and Catering Revision

9th Grade

11 Qs

9.4 Case Challenge Review

9.4 Case Challenge Review

Assessment

Quiz

Other

9th Grade

Medium

Created by

Erica Benjamin

Used 1+ times

FREE Resource

15 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

What is the Competency for this Case Challenge?

Critical & Analytical Thinking

Effective Collaboration

Cultural Agility

Creativity & Innovation

2.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

What is the Analytical Tool for this Case Challenge?

The Customer Journey Map

Design Thinking Process

Simple Surveys

Strategic Planning Tool

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the company for this case?

Save-A-Lot

Arby's

McDonalds

The Home Depot

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

All interactions a customer has with a company beginning before a purchase is made and continuing through, and after a purchase.

Customer Experience

Customer Loyalty

Customer Service

Market Research

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Restaurants that sell food quickly and affordably. They usually have dine-in and drive-thru options

Quick Service Restaurant

Speedy Kitchen

Fast Casual Restaurant

Sit Down Restaurant

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Restaurants that sell higher-priced food, dine-in seating, good service, and not typically have drive-thru service

Quick Service Restaurant

Fast Casual Restaurant

Fast Food

Dine In

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Arby's took the best of QSR and fast casual dining and created what type of dining experience?

True casual

Quick Service Casual

Faster Service

Fast Crafted

Create a free account and access millions of resources

Create resources

Host any resource

Get auto-graded reports

Google

Continue with Google

Email

Continue with Email

Classlink

Continue with Classlink

Clever

Continue with Clever

or continue with

Microsoft

Microsoft

Apple

Apple

Others

Others

By signing up, you agree to our Terms of Service & Privacy Policy

Already have an account?