Welcoming and Greeting Guests in the Restaurant FBS 10 1

What is the person called who welcomes or greets guests in the restaurant?

• Chef

• Receptionist

• Bartender

• Manager

What should the receptionist do when guests arrive?

• Ignore the guests

• Greet the guests with enthusiasm

• Leave the entrance

• Be disrespectful

What should the receptionist say to a patron or regular customer?

• We don't want you here

• Welcome back

• We are too busy for you

• You are not welcome here

What should the receptionist say if the outlet is full and there is no available table?

• We are sorry, all tables are occupied at the moment

• We don't care if you wait

• We have a table for you

• We are too busy for you

What should the receptionist say if the waiter is not yet available to attend the guest?

• We don't have any waiters available

• We are too busy for you

• We don't care about your needs

• The waiter will be with you in a short while

What should the receptionist say if there is an excess in the expected number of guests and all seats are occupied?

• We have an unexpected excess in the number of guests and all seats are already occupied

• We are too busy for you

• We have a table for you

• We don't care if you wait

What should the receptionist do before the guests are seated?

• Ignore the guests

• Be disrespectful

• Ask if the table is alright for them

• Leave the entrance

What should the receptionist say if the guest is a patron or regular customer?

• You are not welcome here

• We are too busy for you

• Welcome back

• We don't want you here

What should the receptionist say if the outlet is full and there is no available table?

• We have a table for you

• We don't care if you wait

• We are too busy for you

• We are sorry, all tables are occupied at the moment

What should the receptionist say if the waiter is not yet available to attend the guest?

• We don't have any waiters available

• We don't care about your needs

• The waiter will be with you in a short while

• We are too busy for you