Management Quiz

The front-line manager is responsible for

• making strategic decisions

• monitoring the daily operations of the business.

• formulating corporate policies and directions

A company has decided to change its overall business objectives and drafted a business plan for the coming 10 years. This kind of business plan is a

• strategic plan

• long-term plan

• operational plan

Which of the following are the benefits of defining the goal of a project?

• provide clear directions to employees

• help control the progress of work and monitor the performance of employees

• reduce employees' workload

A car retailer sets the following sales target for its new car model:
'50% of Hong Kong drivers will buy our new car model in 2019.'
Which of the following criteria for setting good objectives is/are fulfilled in this sales target?

• specific

• measurable

• attainable

Which of the following descriptions of a SMART goal are correct?

• It should be quantified.

• There should be an expected completion time.

• The methods of achieving the goal should be stated clearly.

A newly-established electric car manufacturer sets the following target:
'We shall become the leader in the electric car market next year.'
Which of the following criteria for good objectives is/are fulfilled in the target?

• specific

• time-bound

• measurable

Which of the following are the characteristics of a flat organization as opposed to a tall organization?

• wider span of control

• fewer levels of management

• shorter decision-making process

In a company with departmentalization by geographical location, Asia, Australia, Europe, USA

• departmental offices are set up in the regions which the department oversees.

• departmental managers are responsible for business operations in the regions which the department oversees.

• departmental outlets only sell goods produced in the regions which the department oversees.

• departmental staff is only recruited from the regions which the department oversees.

The organisation chart of a company is as follows: Which of the following statements are correct?

• The company is departmentalised by function.

• The span of control of the General Manager is nine

• The General Manager has line authority over the Marketing Manager

A bank has the following departments: deposit, loan, credit card, investment and personal financial planning. Under the personal financial planning department, there are Hong Kong Island, Kowloon and New Territories divisions. State the forms of departmentalisation adopted by the bank.

• by product

• by function

• by location