De-escalation
Authored by Jesse Starkey
Life Skills
Professional Development
Used 2+ times
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5 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • Ungraded
Are you aware of what conflict is?
YES
NO
2.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
What two of these are effective de-escalation skills?
effective listening
interupting
offering choices
blame others
3.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
Who should conflicts always be reported to in an NHS setting?
Nurse in charge
Matron
During handover
Ward manager
4.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
What policy covers conflict resolution?
Health and safety
Seclusion, De-escalation and Long-term segregation policy
Violence and Aggression policy
5.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
What NOT to do during conflict?
Use inappropriate humor
Finish other peoples sentences
Use jargon
Involving others
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