Review #5

What discount or discounts are available according to this screenshot?

• 30% Savings

• STANDARD

• 30% savings NRD

• None of the above

Lisa's cousin, Amanda Rodriguezd has sailed before, but she does not have his Crown & Anchor number. Her birthday is in September 5th , though she doesn't have her exact address.

Can you assist Lisa with the Crown & Anchor number for her cousin?

• No, there is not enough information to be able to verify Scott's Crown & Anchor account.

• Yes, Amanda Rodriguez' Crown & Anchor number is 308253713.

• Yes, Amanda Rodriguez' Crown & Anchor number is 308952951.

• Yes, Amanda Rodriguez' Crown & Anchor number is

  334497767.

It's okay if a guest doesn't have all names available when they book an Ultra Spacious stateroom. We can use a TBA as a temporary placeholder to secure the stateroom.

• False

• True

Gaby is bringing her daughter and two of her daughter's best friends, to celebrate her 13th birthday. Which berthing arrangement will work within the minor policy requirements?

• There are no acceptable room arrangements, because of the unrelated to related minor ratio.

  
  

• Two rooms: Mother in one room, daughter and both friends in the adjoining room.

  
  

• Two rooms: Mother and friend in one room, daughter and friend in the adjoining room.

  
  

• One room: All guests share the same stateroom.

All of the following are parts of an effective transition EXCEPT

• Ask

• Bridge

• Acknowledge

• Benefit

Select the two types of guarantee staterooms.

• Optional

• Promotional

• Super Category

• Category

Guest Daniel has advised was booked in an XB guarantee; therefore, he will be berthed in the ____ category available at the time the booking is assigned a stateroom.

• highest suite

• Lowest balcony

• highest balcony

• any stateroom

Using the image, select the promotion that is available for this sailing.

• Standar Z crew

• Brochure

• 30% Savings

• BOGO60

Hi this is Pamela and my booking number is 343146. I think it might be cancelled? Can you confirm why it was cancelled? I paid the deposit!

Using the image below, select the appropriate response:

• Hi Pamela, the booking was cancelled due to returned payment. Please contact your financial institution for a resolution.

• Hi Pamela, looks like it was cancelled due to fraud last week Wednesday. You should contact your financial institution.

• Hi Pamela, looks like it was cancelled due to fraud but if you want, I can contact our Resolutions team and see if they can reinstate it. 

• Hi Pamela, unfortunately it was cancelled due to fraudulent activity. I'm sorry but I cannot tell you any additional information. You should contact your financial institution.

  
  

In the cabin availability. What does this mean ?

• Unobstructed

• Obstructed view, most recommended

• Obstructed view

• Unobstructed view, most recommended