CAMERAS

True or False, cameras use wi-fi to communicate. 

• TRUE

• FALSE

True or False, live video from the indoor and outdoor cameras cannot be viewed from the app. 

• TRUE

• FALSE

True or False, when a customer calls with a request to add a camera to their account, you should have them do a wi-fi speed test at the location where the camera would be installed. This allows you to confirm the wi-fi reaches that area and that there is enough speed and bandwidth to support the addition of the camera.

• TRUE

• FALSE

For a customer with an outdoor camera w/ 2-way voice camera and a doorbell camera, what is the required upload speed?

• 3.5

• 5.0

• 2.5

• 1.0

Select all that apply. Which cameras have the ability to have 2-way voice?

• Indoor cameras (certain models, if enabled) 

• Outdoor cameras (certain models, if enabled) 

• Doorbell Cameras

• No cameras have the ability to have 2-way voice

True or False, an outdoor camera can never have audio enabled. 

• TRUE

• FALSE

The Pro-Video service includes how many clips per month?

• 1000

• 400

• 3000

• 6000

The Pro-Video w/ Analytics includes how many clips per month?

• 1000

• 400

• 1500

• 3000

When do a customer's clips reset?

• On the first of each month

• On their billing cycle date

• when their clips run out

• Whatever day the customer prefers

What is important for cameras, the upload or download speed?

• UPLOAD

• DOWNLOAD