Effective Communication Quiz

Which of the following is a nonverbal therapeutic communication technique?

• Silence

• Summarizing

• Reflecting

• Active listening

Which of the following is a common barrier to communication related to physical disabilities?

• Hearing loss

• Attitudes

• Prejudice

• Bias

What type of information is based on personal opinions and feelings?

• Subjective

• Objective

• Reflective

• Empirical

According to the sender-message-receiver feedback model, what is the process of conveying a message from one person to another?

• Decoding

• Encoding

• Interpreting

• Translating

How should communication be modified to meet the needs of the patient/client and be appropriate to the situation?

• By using simple language and clear explanations

• By speaking loudly

• By using complex medical terminology

• By avoiding eye contact

What is an appropriate interaction with a patient in the early stages of psychosocial development?

• Ignoring their emotional needs

• Providing constant supervision and control

• Encouraging independence and decision-making

• Using punishment as a form of discipline

Which of the following is a psychological barrier to communication?

• Aphasia

• Developmental level

• Language barriers

• Attitudes

What is the process of restating the patient's message in the nurse's own words called?

• Active listening

• Reflecting

• Silence

• Summarizing

What is an example of a language barrier to communication?

• Inability to speak the same language

• Attitudes

• Impaired vision

• Hearing loss

Which type of information is based on observable facts and data?

• Empirical

• Subjective

• Objective

• Reflective