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Assessment

Quiz

Other

Professional Development

Medium

Created by

CHLOE BLANCO

Used 2+ times

FREE Resource

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the movement of a customer through the experience provided by the organization or company?

Customer Profile

Customer Flow

Customer Status

Customer Movement

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What phase of the customer flow is this? The action steps taken to get customers to be interested in the product.

Attraction

Consideration

Experience

Pre-attraction

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In which phase in the customer status will the EP get interviewed?

Accepted

Applied

Approved

Realized

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

True or False. The Finished phase of the customer status is the same with the Completed phase.

True

False

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is NPS?

National Promoter Scale

Net Promoter Sign

National Preparation Score

Net Promoter Score

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does IXP stand for?

International Exchange Participant

Integrated Exchange Participant

International Experience

Integrated Experience

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

True or False. IXP is open for current members of AIESEC and Alumni

True

False

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