Unit 2 Can You Fix It Quiz

If my laptop has problems starting or is trapped in a restarting loop, what can I try first to solve the problem?

• Turn off the computer, remove the battery for a few minutes, replace battery, and restart or
   try starting your computer with the power cord only while the battery is removed.

• There isn’t anything you can do – get a new one

• Call your internet service provider

• Buy a new battery

If there is no sound when you try to play music or watch a video, what should you check first?

• media player

• earbuds

• volume control

• speaker cable connection

If your computer is becoming slow in everyday use, you should check out:

• the background processes that are running and eliminate the ones that are unnecessary

• the prices of new computers and plan to buy a new one

• a faster internet provider service

• keep the computer turned on all the time

Deleted files are sent to the:

• my deleted files

• control panel

• temporary files

• recycle bin

If the printer stops printing, what should I do first?

• buy a new one

• call a service center

• discard it

• check the power connection, then check the paper tray for jams or empty tray

What software automatically loads when the computer is starting up and makes the computer run properly?

• word processing software

• printer software

• operating system software

• internet connection

The first course of action and the easiest step in solving a minor issue with your computer is to:

• Turn off the printer

• Unplug the power source

• Reboot/restart the computer

• Call for service

Malware would be defined as:

• A term that represents intrusions meant to harm your computer such as  viruses, spyware, adware, scareware, and other malicious programs.

• A virus protection software package that you purchase.

• A program built in your computer that detects threats to your computer

• Ads you click on while on the internet

A good backup plan would involve:

• 
  purchasing an external drive that would have enough room to back up your computer programs and data

• saving your data every once in a while

• transferring your files to another computer that you own

• printing out photos

Which of the following statements best describes a zipped file?

• A file sent to the recycle bin

• Files that are compressed to a smaller size than the original

• A photo or graphic file that has been altered

• A temporary file on your computer