KOC 2024 - Day 2

[Yan Peng/Beng Hong] 3 key characteristics of Future Motor Claim Ecosystem are:

• Timeliness
• Customer Experience
• Transparency
• Cost savings

[Yan Peng/Beng Hong] Which one is not the stakeholders involved in Motor Claim Ecosystem?

• MICC
• Tow Truck Operator
• Hospital Kuala Lumpur
• JPJ
• Claim handlers

[Yan Peng/Beng Hong] MSIG provides roadside assistance with real time tracking of tow truck.

• Yes
• No
• Not sure

[Beng Hong/Chee Keat] Claim Genuis AI is an __________ AI.

[Beng Hong/Chee Keat] How many members in the IHLA Warrior Team ?

• 8
• 9
• 10
• 11

[Beng Hong/Chee Keat] Claims Genuis AI can identify damages and suggest repair/replace.

• True
• False
• Not sure

[Giam/Beng Hong/Yee Feng] What was the total Smart Towing cases rendered in 2023?

• 10,994
• 19,884
• 10,464
• 10,774

[Giam/Beng Hong/Yee Feng] What is the name of the Industry Consumer Education Campaign mascot?

• Auto
• Ot-to
• Jom Level Up
• Jomz

[Ho Woon Li] During agency registration, reference check allow to take up to _____ days to respond to Hiring ITO?

• 2 days
• 5 days
• 15 days

[Ho Woon Li] Effective 01/01/24 during due diligence process for new agent, what is BU's action apart from submitting complete & correct forms?

• Do 1 Referee calls
• Do 2 Referee calls
• Do 3 Referee calls