Which of the following will aid an EMD in successful resource allocation?

Understanding the influence of proximity and response time on the outcome.

Knowledge of resource status at all times.

Determining need based upon clinical/medical criteria found in the EMDPRS.

Which of the following would be an inappropriate response by an EMD to a caller with slurred speech?

The EMD should assume the caller is intoxicated and assign a low priority to the call until it is verified by someone who is sober.

The EMD should repeat what is heard so the caller can verify that the message was correctly received.

The EMD should recognize that the caller may have a speech impediment, be suffering a stroke, or be a diabetic with low blood sugar.

The EMD may need to ask the caller to speak more slowly and to remain with the patient.

A patient who reports a sense of impending doom, thirst, and weakness is most likely:

To be having breathing difficulty.

To be experiencing hypothermia.

Use of the EMDPRS will:

ensure the proper information is obtained for effective resource allocation.

identify the hospital where the patient will be taken.

aid in maintenance of an accurate resource inventory.

determine best routes for dispatched resources to follow to reach a patient.

Which of the following is not one of the three protocol types?

All-Caller Interrogation Protocol

Individual "Chief Complaint" Protocol

How many critical criteria on the EMDPRS are required to initiate an appropriate dispatch?

Three in the same response category

When a caller objects to being questioned, an EMD's best course of action would be:

to reassure the caller that the questions are asked so that you can help them and so that proper resources can be sent.

to ask if there is another adult available who can answer the questions more cooperatively.

to wait until the caller reaches the "hysterical threshold" then overcome it with consistent questioning techniques.

to honor the caller's resistance, cease all questioning, and initiate a response based upon the caller's level of emotion.

Which of the following would be most appropriate for an EMD who receives a call from a child who reports "Daddy is sleeping in the yard and I can't wake him up"?

Recognize that the father may be in an unresponsive level of consciousness and proceed to question the child in accordance with the appropriate protocol.

Advise the child that this is an emergency line and disconnect the call.

Ask the child if the father will respond to noxious stimulants.

Have the child find an adult to call back to verify the validity of the call.

Emergency Medical Dispatch is an essential component of an EMS system because:

it allows patient care to begin at the point of the initial call rather than after responders arrive at the scene.

without paging systems operated by the EMD, the responders wouldn't know where the assistance was needed.

it serves as a point of contact for state and local medical directors.

it serves as a liaison between the ALS and BLS responders and the public for general information matters.

EMD #2

Authored by Dominick Sandelli

Specialty

Professional Development

Used 7+ times

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25 questions

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MULTIPLE CHOICE QUESTION

1 min • 1 pt

____ means that you are ultimately responsible for your actions.

Immunity

Simple Negligence

Liability

Gross Negligence

Causation

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Which of the following is not a measure by which an EMD's behavior and conduct is judge or used to establish a "standard of care"?

Behavior and conduct is judged in comparison with others who have had similar training and experience.

Behavior and conduct is judged in comparison with those acting in good faith without regard to financial compensation or reward.

Behavior and conduct is judged in comparison to locally approved protocols and guidelines.

Behavior and conduct is judged in comparison to professional standards published by organizations involved in the development of EMS standards.

Behavior and conduct is judged in comparison to local or state statutes, laws ordinances, or administrative orders.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

"Good Samaritan" Laws are mandated by the Federal Government and provide immunity for public safety personnel throughout the country.

True

False

MULTIPLE CHOICE QUESTION

1 min • 1 pt

"Detrimental reliance" is defined as when an action or service does not happen that a person claims was reasonable to rely on the agency to perform or provide, resulting in injury or worsening of a patient's condition.

True

False

MULTIPLE CHOICE QUESTION

1 min • 1 pt

If a caller is near the patient the EMD may be able to hear agonal respirations in the background, this may aid in identifying cardiac arrest.

True

False

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Which of the following is a true statement about arteries?

They have thick walls that expand and shrink as blood goes through them.

They get smaller the further they are from the heart.

Most are protected from damage by being buried deep within muscles or are protected by bones.

All of these statements are true.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Because the throat is the only point in the respiratory system where an airway obstruction may occur, if a caller reports that the patient's throat appears clear, the cause of difficulty breathing must be due to a physical problem and not an airway obstruction.

True

False

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