SHOP MOT

Customer has right to know, if you (promoter) are billing them a ______________.

• Display Product

• Sale Product

• Second Hand Product

• No need to update

Tags

CCSS.RI.11-12.5

CCSS.RI.8.5

CCSS.RI.9-10.5

CCSS.RI.11-12.3

CCSS.RI.9-10.3

Which strategy should applied for up-selling of product?

• 2 Step Up formula

• 3 Step Up formula

• 4 Step Up formula

• 5 Step Up formula

Which of the following method help you to understand Need of the customer?

• Questioning & Probing

• WWTP

• Both A & B

• None of the above

I enable the customer to view the comparison on the notepad and take decision. Who am I?

• Testimonial Close

• Best Time Close

• T-Speech

• Monthly Installment Plan

Tags

CCSS.RI.11-12.5

CCSS.RI.8.5

CCSS.RI.9-10.5

CCSS.RI. 9-10.8

CCSS.RI.11-12.8

Which of the following is the most effective evidence(proof) of functionality of the feature?

• Testimony by other customer

• Explanation

• Need Identification

• Demonstration

When is the best time for cross selling?

• Billing of First product

• After Installation

• Product Consulting

• Need Identification

Which of the following factors are responsible for MOT?

• Brand

• Product

• Service

• All of the above

The process of selling one product with the other is known as ________.

• Upsell

• Crosssell

• Downsell

• None of the above

Tags

CCSS.RI.9-10.4

CCSS.RI.9-10.4

CCSS.RI.11-12.4

CCSS.RI.7.4

CCSS.RI.8.4

What are the 3 factors of Pre-shop MOT w.r.t display?

• Cleaning & Tidying - POP mgmt. - Tools/Demo Setting

• Create & Engage - POP mgmt. - Tools/Demo Setting

• Cleaning & Tidying - Promoter Hygiene - Tools/Demo Setting

• None

Which of the following is a good strategy to build connect with the customer?

• Take consent from customer of any communication

• Sharing purchased product usage information on WhatsApp

• Sharing your (promoter) e-Business Card with the customer at the time of purchase

• All of the above